We’ll keep your data secure and for our own purposes only.
Maintaining the security of your data is a priority at Carp Angling Adventures Ltd., and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times and to be transparent about what data we collect and how we use it.
This policy applies whether we interact with you in person (e.g., at your premises or our office), at trade events, or via your mobile device or online. It provides information about:
How we use your data;
What personal data we collect;
How we ensure your privacy is maintained; and
Your legal rights relating to your personal data.
How We Use Your Data
Carp Angling Adventures Ltd. (and trusted partners acting on our behalf) uses your personal data to:
Provide goods and services to you;
Make a tailored website available to you;
Manage any registered account(s) you hold with us;
Verify your identity;
Prevent and detect crime or fraud;
Contact you (with your agreement) about promotional offers and services we think may interest you;
Conduct market research to better understand your needs;
Manage customer service interactions with you; and
Fulfil our legal obligations or exercise our legal rights (e.g., during a legal dispute).
Marketing
With your consent, Carp Angling Adventures Ltd.may contact you electronically or by post with updates about products, services, and offers that are relevant to you or your business.
You can opt out of receiving promotional communications at any time by:
1. Changing your marketing preferences in your Carp Angling Adventures Ltd. account;
2. Using the “unsubscribe” link in emails or the “STOP” number in texts; or
3. Contacting us directly via the details provided below.
Sharing Data With Third Parties
To deliver certain services, we may share your personal data with trusted service providers, such as IT, delivery, and marketing partners. Carp Angling Adventures Ltd. ensures these partners meet strict data protection and security standards, and they may only use your data to provide agreed services to Carp Angling Adventures Ltd. and you.
We will never sell or rent your personal data. However, we may share your information with:
Credit reference agencies for card payment processing;
Governmental bodies, regulators, or law enforcement agencies where legally required;
Legal advisors or insurers during legal disputes or claims.
How Long Do We Keep Your Data?
We retain your data only as long as necessary for the purposes outlined in this Policy. Retention periods vary depending on the data type, but the longest we will normally hold personal data is 10 years.
What Personal Data Do We Collect?
We may collect:
Your name, age/date of birth, and gender;
Contact details, such as postal address, phone numbers, and email address;
Instructions, purchases, and orders made by you;
Your browsing activities on our website;
Payment card details (when you make a purchase);
Communication and marketing preferences;
Feedback and survey responses;
Correspondence and communications with us.
We do not knowingly collect data from children, and our website is not intended for their use.
How We Protect Your Data
Your data’s security is paramount to us. Measures we employ include:
Encryption of sensitive data;
Security controls to protect our IT infrastructure from external threats;
Regular training for employees on data protection practices.
Your Rights
You have the following rights:
To know what personal data we hold about you;
To request updates or corrections to your personal data;
To opt out of receiving marketing communications.
To exercise any of these rights, please contact us using the details below.
Cookies Policy
Cookies are small data files used to enhance website functionality and remember your preferences. They are essential for effective site operation and tailored services. You can disable cookies through your browser settings, but note this may impact website performance.
Contact Information
If you have any questions or wish to exercise your rights, please contact us:
Phone: 07814 278015
Email: info@carpanglingadventures.co.uk
You can also lodge a complaint with the Information Commissioner’s Office. Visit https://ico.org.uk for details.
Last Updated – November 2025